Privacy Policy

Last Updated: June, 2026

At digitalfirehorse (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ([Your Website URL]) and purchase our digital product, Contractor Operating System.

By using our website or purchasing our products, you consent to the data practices described in this policy.

1. The “Zero Access” Notion Policy

The most important thing for you to know as a business owner is that we have absolutely zero access to your internal business data.

Contractor Operating System is delivered as a digital template. Once the operating system is duplicated into your private Notion account, we cannot view, track, or monitor your project ledgers, timesheets, client information, or tax mapping. All operational and financial data you enter remains strictly on Notion’s secure servers and is governed entirely by Notion’s independent Privacy Policy and security protocols.

2. What Information We Collect

Because we do not have access to your Notion workspace, the only data we collect is the basic information required to fulfill your order and provide customer support.

  • Fulfillment Data: When you make a purchase, we receive your name, email address, country of residence (for tax purposes), and order history.
  • Communication Data: If you contact us for technical support, we collect your email address and the contents of your message.
  • Website Usage Data: We may collect non-identifiable, standard analytics data (such as browser type, operating system, and pages visited) to help us improve our website performance.

3. Payment Processing & LemonSqueezy

We do not collect, process, or store your credit card numbers, bank details, or sensitive payment credentials on our website servers.

All transactions are securely processed by our Merchant of Record, LemonSqueezy. LemonSqueezy handles all financial encryption and global tax compliance independently. The financial data you provide during checkout is governed by LemonSqueezy’s Privacy Policy. We only receive the fulfillment data mentioned in Section 2 to generate your receipt and deliver your product link.

4. How We Use Your Information

We use the limited information we collect for the following purposes:

  • To deliver your digital product, welcome packet, and duplication links.
  • To send transactional emails, such as purchase receipts and crucial system updates.
  • To provide customer support and troubleshoot setup issues.
  • To send occasional marketing emails regarding new features or related products (only if you have opted in or purchased a product).

5. Email Communication & Marketing

When you download a free asset or purchase a premium workspace, the email address provided will be used to deliver the product link and notify you of important updates.

You may unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link provided at the bottom of our emails. Please note that even if you opt out of marketing emails, you will still receive essential transactional emails regarding your specific purchases.

6. International Data Transfers

We operate out of Queensland, Australia, but our website and payment systems serve a global audience. To deliver our products, the basic information you provide during checkout (name and email) may be processed internationally. This includes data transfers between our web hosting servers, our payment processor (LemonSqueezy), and our operational base. By purchasing this product, you consent to this standard international transfer of fulfillment data.

7. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted third-party service providers (like our web host and payment processor) who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

8. Your Data Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your email and order history from our marketing lists. To exercise any of these rights, please contact us at https://support@digitalfirehorse.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised “Last Updated” date.